youwin affiliate Terms and Conditions

1.1 About the Platform

youwin affiliate is an online gaming and sports betting platform serving users in Bangladesh. In this document, "platform", "site" or "we" refers to youwin affiliate and its operating entity. "Member" or "you" refers to any person registered on or using the platform.

These terms and conditions ("Terms") form a legal agreement between youwin affiliate and the member. By accessing, registering on or using any service of the platform, you are considered to have read, understood and accepted these Terms in full.

1.2 Key Definitions

• Account: The personal profile and balance registered in each member's name.
• Deposit: Funds added to an account by the member.
• Withdrawal: Funds taken out of an account.
• Bonus: Additional credit granted under promotional terms that cannot be withdrawn until wagering requirements are met.
• Wagering: The requirement to wager bonus funds a specified number of times, after which winnings from the bonus may be withdrawn.
• RTP: Return to Player — the theoretical percentage of wagered money a game pays back over the long term.

2.1 Age and Eligibility Requirements

To become a member of youwin affiliate and participate in any gaming or betting activity, a member must be at least 21 years old. The platform reserves the right to close an account at any time if the information provided during registration is found to be incorrect.

To register as a member, you must:

• Be 21 years of age or older.
• Have an active mobile wallet (bKash, Nagad, Rocket or Upay) registered in your own name.
• Register using your real and complete identity.
• Be eligible to use the platform under applicable law.

2.2 One Account Policy

Each person may create only one account. If the same person opens more than one account, all accounts will be closed and any balances held in them may be forfeited. Members of the same household who use separate accounts should inform the support team.

2.3 Registration Process

You must provide accurate personal information at the time of registration. youwin affiliate may conduct identity verification (KYC — Know Your Customer) at any time. If required documents are not submitted in time, account activity may be temporarily suspended.

3.1 Account Security

It is your responsibility to keep your account login details (username and password) strictly confidential. Any unauthorised access to your account must be reported to the support team immediately. Sharing account details with anyone else is strictly prohibited.

• Do not use a password that is easy to guess.
• If you log in from a public or shared device, end your session when finished.
• If you notice any suspicious activity on your account, contact the support team immediately.

3.2 Updating Account Information

If any of your personal details change (such as your mobile number or payment information), update them as soon as possible. youwin affiliate is not responsible for payment delays or failures caused by outdated or incorrect information.

4.1 Deposit Methods and Limits

The following mobile banking methods are accepted for depositing funds on youwin affiliate: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. You must use a payment account registered in your own name to process a deposit.

4.2 Withdrawal Methods and Limits

The same methods apply for withdrawals: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Identity Verification

For large withdrawal amounts, youwin affiliate may request identity verification. Submitting the required documents (national ID card or passport) promptly will speed up the process. Withdrawals to third-party payment accounts are not permitted.

5.1 Welcome Bonus Terms

youwin affiliate offers new members a 120% first-deposit bonus of up to ৳10,000. Example: depositing ৳1,000 adds a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw this bonus, the bonus amount must be wagered 25 times, i.e. ৳1,200 × 25 = ৳30,000.

The welcome bonus is available to each member once only and is activated with the first deposit.

5.2 Other Promotional Offers

youwin affiliate has various ongoing promotions. Each promotion has its own terms:

• Weekly youwin affiliate Reward: 50% deposit bonus, up to ৳5,000, 20x wagering, once per week.
• youwin affiliate Slot Festival: 75% deposit bonus, up to ৳8,000, 25x wagering, once per day on slot games.
• Cricket Season Special Offer: 60% deposit bonus, up to ৳6,000, 22x wagering, once per week.
• Birthday Special Gift: Up to ৳2,000, 15x wagering, once per year.
• Refer a Friend Reward: Up to ৳3,000 per successful referral, 18x wagering.

5.3 General Bonus Terms

• You must read the specific promotion's terms before claiming a bonus.
• No more than one bonus may be active at a time.
• Bonus balance may be used on any eligible game, though restrictions on bonus use may apply to certain games.
• The platform reserves the right to cancel a bonus if there is evidence of misuse or manipulation.
• Bonus balance cannot be withdrawn before wagering is complete — only actual deposit balance is withdrawable.

6.1 Game Results

All game outcomes on youwin affiliate are determined by a certified random number generator (RNG). Live casino games feature real dealers and results are broadcast in real time. If a game is interrupted due to a technical error, youwin affiliate will resolve the matter in accordance with its established policy.

6.2 Sports Betting

Once a sports bet has been confirmed, it cannot be cancelled. If a match is abandoned or a result cannot be determined due to technical reasons, the stake for the relevant bet may be returned to the member's account. Betting market rules are provided in detail on each section's page.

The cricket betting section covers BPL, IPL, T20 World Cup and various other international tournaments.

6.3 VIP Membership

youwin affiliate has three VIP tiers: Bronze, Silver and Gold. Each tier provides a weekly cashback benefit — up to 0.3% for Bronze, up to 0.7% for Silver and up to 1.0% for Gold on net losses. Example: a Silver member with ৳20,000 in net losses in a week receives ৳20,000 × 0.7% = ৳140 cashback. Promotion to a higher tier is based on activity and participation.

7.1 Strictly Prohibited

The following are completely prohibited on the youwin affiliate platform:

• Creating multiple accounts to claim bonuses.
• Using another person's account, or selling or transferring an account.
• Deliberately manipulating bets to exploit the bonus system ("bonus abuse").
• Playing games using automated software or bots.
• Attempting to breach the platform's security systems.
• Using the platform for money laundering or any illegal purpose.
• Creating an account using false or misleading information.

7.2 Consequences of Violations

If evidence of any of the above is found, youwin affiliate may suspend or close the relevant account without notice, forfeit any bonuses, and take legal action where applicable.

8.1 Nature of the Service

youwin affiliate provides entertainment gaming and betting services. Gaming and betting are inherently risky — there is a possibility of losing money as well as winning. The platform does not guarantee winnings at any time.

8.2 Technical Issues

youwin affiliate is not liable if a game is interrupted due to loss of internet connection, device failure or third-party service failure. However, where a technical fault on the platform itself is confirmed, a resolution may be sought through the support team.

8.3 Third-Party Services

youwin affiliate features games from various developers including PG Soft, Pragmatic Play, JILI, Evolution and Spribe. These developers' own terms may apply. youwin affiliate is not directly liable for any issues caused by third-party technology or software.

9.1 Data Collection and Use

youwin affiliate collects, stores and processes members' personal data solely for the purposes of providing services, verifying identity and complying with applicable regulations. Our Privacy Policy explains in detail how your data is used and kept secure.

9.2 Cookies and Tracking

The platform uses cookies and similar technologies to improve the user experience. Cookies can be controlled through your browser settings, though some services may not function correctly if you do so.

10.1 Closure at the Member's Request

If you wish to close your account, inform the support team to begin the process. You will be given the opportunity to withdraw any eligible balance before closure. The Responsible Gaming section contains detailed information on self-exclusion, including how to take a temporary or permanent break from playing.

10.2 Closure by the Platform

youwin affiliate reserves the right to close an account in the event of a breach of these Terms, illegal activity or prolonged account inactivity. If an account is closed due to a breach, bonus balance may be forfeited; however, actual deposit balance (unless subject to a restriction) will be returned.

11.1 Right to Amend

youwin affiliate reserves the right to change, revise or update these Terms at any time. For significant changes, members will be notified via their account or by email. Continued use of the platform after a change is made will be considered acceptance of the new Terms.

If you do not wish to accept the new terms, you may request closure of your account. The most recently updated Terms will always be available on this page.

11.2 Dispute Resolution

In case of any dispute or complaint, you should first seek a resolution through the support team. To learn more about us and understand the company's operating policies, please read the About Us page. If the support team is unable to resolve the issue, you will be contacted regarding the next steps.

12.1 Support Channels

youwin affiliate's support team is available seven days a week, twenty-four hours a day, in both Bengali and English. Instant help is available through live chat. You can also reach us by email. If you have any questions, you may also find answers on our FAQ page.

12.2 Questions About the Terms and Conditions

If you have difficulty understanding any part of this document or would like to know more about the terms and conditions, please contact the support team. We are always ready to answer any questions from our members.